Task instructions
Use the preparation time to identify the clinical goal, the patient/client perspective, and a safe close. Do not deliver a memorised monologue.
Profession: Dentistry. Role-play: A patient is worried about a recommended treatment. Explore concerns, acknowledge emotion, explain options, and agree on next steps. The interlocutor will respond as a patient, carer, or client and may introduce one concern not stated initially.
Write notes or your response
Suggested approach
Open and identify needs; gather information; explain in manageable steps; check understanding; respond to emotion; agree on action.
Official-style scoring criteria
Use both linguistic and clinical communication criteria.
Self-assessment rubric
Intelligibility; fluency; appropriateness of language; grammar and expression; relationship building; understanding and incorporating the perspective; providing structure; information gathering; information giving.