Reasoning scenario 182: An Australian public-sector team is preparing advice, allocating resources or responding to a workplace issue. The setting is a service-delivery team. While working as a shift coordinator in a research laboratory, Mia notices that a team member makes a disrespectful remark about a client. What is the most appropriate first response?

Reasoning scenario 182: An Australian public-sector team is preparing advice, allocating resources or responding to a workplace issue. The setting is a service-delivery team. While working as a shift coordinator in a research laboratory, Mia notices that a team member makes a disrespectful remark about a client. What is the most appropriate first response?

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